MARIA

About MARIA

currently enrolled in nursing school Manager Directed execution of day-to-day activities within the overall retail/customer service department, mainly focused on international clientele in LATAM, primarily centered around Mexico. Coordinated on different projects with BSA, AML, compliance, operations, and accounts payable, including re-profiling, audits, FDIC, fraud, risk, and other initiatives. Oversaw staff hiring , training, and mentoring as well as assigned duties and allocated team members in appropriate departments. Attended and prepared reports for monthly/weekly board meetings and directly reported to the head office. Received appreciation for ensuring delivery of top-notch customer services to customers by instantly addressing any problems/complaints. Strategically drove business sales through the effective management of all aspects of promotional/marketing activities for the branch/products. Interpreter/Translator Provide overnight interpretation upon facility request. Participate in school activities, translate lessons, provide guidance on assignments, and engage in different projects. Coordinate diverse situations as well as manage both individual and multiple minors simultaneously. Recognized for interpreting all legal, government, clinical, medical, and therapy appointments, while participating in day-to-day activities such as church and doctor appointments Translate documents and maintain accuracy and confidentiality. Ensure accurate interpretation and translation. Support multi-language over-the-phone calls by providing simultaneous/consecutive interpretation as required. Adhere to ethical and professional standards in all aspects of interpretation and translation work. Optimized efficiency and consistency in translation projects through utilization of computer-assisted translation tools and software. Testing/Evaluator Evaluate language skills such as reading, writing, speaking, and listening. Administer execution of all tests in a professional and unbiased manner according to established protocols and guidelines. Review test results and share comprehensive feedback, highlighting strengths and areas for improvement. Played a key role in carrying out detailed testing and evaluation of language proficiency for candidates, ensuring accurate placement and adherence to ALTA Language Services standards. Master’s Degree, International Business Management