Frequently Asked Questions
Welcome to L'Instant Health Connect. Below are answers to common questions from families seeking in-home health care and providers joining our network.
Looking for affordable home health care, a home health aide near you, or a private duty nurse? Start by searching your ZIP code and reviewing provider profiles to find the right match.
For Customers
What is L'Instant Health Connect?
L'Instant Health Connect helps individuals and families find and connect directly with trusted in-home health providers — including private duty nurses, home health aides, physical therapists, occupational therapists, and speech therapists. Search by zip code to browse local profiles and connect without agency markups or hidden fees.
How do I find a home health provider near me?
Enter your zip code and select the type of care you need. You'll see local providers with detailed profiles, services offered, and experience so you can choose the right fit.
Is there a cost to use the platform?
Yes. Customers pay a subscription to view provider details and message providers directly. This supports the platform and helps families connect quickly with the right in-home care providers.
Can L'Instant help me find affordable home health care?
Yes. Because families connect directly with providers, you can often avoid traditional agency overhead. Providers set their own rates, and you can compare options based on experience, availability, and your budget.
How do I know if a provider is trustworthy?
Profiles include experience, services, and credentials. Customers can also purchase a background check or license verification through the platform before hiring.
What types of providers are available?
You can find private duty nurses, home health aides, physical therapists, occupational therapists, and speech therapists — with more specialties added as the network grows.
How do I message a provider?
After subscribing, you can message providers directly through their profile to coordinate availability, services, and scheduling.
For Providers
Who can sign up?
Licensed and experienced healthcare providers — including nurses, aides, and therapists — can join and offer services directly to families.
How do I join?
Create a provider profile, add your qualifications, services, and service area. Once approved, customers can find you in search results.
Is there a cost?
Creating a profile is free. Optional trust-building add-ons such as background checks or license verification are available but not required.
Do you take a percentage?
No. You are paid directly by the customer and keep your full rate.
Can I choose my schedule?
Yes. You control your availability, services, and which families you work with.
Still have questions?
Contact our support team and we'll be happy to help.